Christine is an industry professional with over 30 years’ experience. She is responsible for the smooth running of company operations throughout the UK, actively involved in the business and responsible for all legal compliance. Excellent at building relationships, Christine liaises with our clients and franchise partners (WHSmith and Costa Coffee) and provides leadership and inspiration to our senior management team.
Louise has a wealth of experience gained from working in many diverse sectors of catering such as hotels, high street, travel and leisure. Having trained as a chef, she later found herself in front of house operations, purchasing and marketing and is now ideally positioned in development. Louise monitors trends and concepts and is responsible for creating menus and promotions that drive sales whilst delivering value for money.
Jackie started her career with Caterleisure in 1995 but left to work for a multi-national company and one of the market leaders in contract catering. With 10 years under her belt and a wealth of experience as an Area Operations Manager she returned to set up Caterservice Ltd, the Business & Industry sector of our Company. Jackie’s attention to detail in all areas ensures we deliver a catering service that not only delivers on quality but also financially. Responsible for new business within Caterservice, Jackie is always happy to visit and talk with potential new clients.
Donavan spent 15 years in catering, travel and tourism in South Africa before moving to England in 2010. He was initially employed as the manager for our second Costa unit in Lancaster but with a natural flair for customer service and a record four 100% costa audits and two Customer Care Awards, he was rapidly promoted. Now responsible for the day to day operation of all units in the north and our Costa division, Donavan’s passion for brand excellence is motivational. As a result of his hard work and commitment, Donavan has been awarded Costa Partnerships Operator of the year 2016. Donavan is also responsible for delivering the company customer care and work skills package across the company.
Angela has joined us with over 25 years of catering experience, working within the business & industry and leisure sectors as well as managing her own high street coffee shops.
Based in Scotland Angela will be our Operations Manager for our units in the North. She has an enthusiastic work ethic with a passion for excellent customer service and an eye for detail. Our unit managers will be well supported and able to draw upon her expertise to deliver an excellent customer experience and client service.
Michelle joined Caterleisure in 1998, her role has progressed with the company and has recently qualified with CIPD in Human Resource Management, level 5, and now an Associate member of CIPD.
Michelle is the main point of contact for all site Managers and staff regarding HR matters and co-ordinates the Human Resource Function. Focusing on developing professional practice and complying with employment law ensuring best practice is followed at all times.